Marple Privacy Policy

Data Collection Practices

We gather and handle various types of personal information, including:

How Your Information Is Used

Your personal information is utilized for these key purposes:

• Car Hire Service Commitment and Performance:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. Our team facilitates the vehicle collection and return process, as well as manages payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Interests):
  • We will send booking confirmations, updates, and essential rental details. We respond to your questions and offer customer support. You will be informed about any changes to our services or policies.
• Marketing and Customer Engagement Practices:
  • We will send you promotional offers, newsletters, and service updates if you have consented or if we have a legitimate interest. Opting out is always an option.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and functionality. Conducting evaluations to improve our vehicle fleet and service offerings.
• Legal Adherence (Regulatory Requirements):
  • Adhering to legal, regulatory, and tax obligations. Preventing fraud and maintaining the security of our services. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Information

• Car Hire Partnerships: We collaborate with third-party companies for services like payment processing, IT support, and maintenance. These partners are contractually required to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This encompasses encryption, access controls, secure servers, and periodic security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes for which it was collected. This includes complying with legal obligations, accounting needs, or reporting standards. The duration for which we retain information depends on the specific type of data and the context in which it is processed.

Your Rights and Choices

Your rights under UK data protection law include:

• Access to Your Information: Request access to your personal information records.

Contact us below to exercise your rights.

Cookies and Tracking Policies

At Marple Car Hire, we utilize cookies and similar technologies to improve your online experience, monitor site traffic, and customize content to better suit your needs. You have the option to adjust your cookie preferences in your browser settings at any time.

Policy Changes

We may revise this Privacy Policy from time to time to address changes in our practices or legal obligations. Any updates will be posted on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our data handling practices.

Reach Out to Us

For inquiries regarding our Privacy Policy or data practices, please reach out.