Marple Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

2. Usage of Your Information

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your vehicle rental bookings and agreements. Verification of your identity is conducted to confirm compliance with our rental criteria. We also oversee the procedures for collecting and returning vehicles. Additionally, we manage payment transactions, including deposits and any applicable charges.
• Customer Correspondence (Contractual Obligations and Legitimate Interest):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We notify you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We may send promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle offerings and service quality.
• Regulatory Adherence (Legal Commitment):
  • Adhering to local laws and regulations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Personal Information

• Third-Party Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are bound by contracts to safeguard your information.

Your personal information is not sold for marketing.

4. Protecting Your Data

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or destruction. This includes using encryption, access controls, secure servers, and conducting regular security assessments. However, it is important to acknowledge that no method of internet transmission or electronic storage can be deemed entirely secure.

Data Retention Policy

At Marple Car Hire, we retain your personal information only for as long as needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The duration for which we hold information depends on its type and the context in which it is processed.

Your Rights in Marple

Your rights under UK data protection law:

• Accessing Your Personal Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences within your browser settings, allowing for greater control over your online experience while using our services.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we handle your information.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: